Good service. Work completed on time as promised.
Terry, thank you! We're glad you received good service and that the work was completed on time as promised. We appreciate your trust and welcome you back to Esler's Auto Repair, Inc. anytime.
At Esler's Auto Repair we provide each of our customers with reliable, trustworthy car service. We know that each time we work on your car our reputation in the community is on the line, and we act accordingly. This is why we have such loyal, enthusiastic customers! Let our auto repair professionals show you that you can trust Esler's Auto Repair.
The purpose of our business is to repair vehicles quickly, skillfully and honestly. We are here to help you make informed choices that work for your budget by providing expert advice. We are grateful for your business and we do everything we can to keep it. Our customers trust us to keep them on the road; come see why.
Good service. Work completed on time as promised.
Terry, thank you! We're glad you received good service and that the work was completed on time as promised. We appreciate your trust and welcome you back to Esler's Auto Repair, Inc. anytime.
Prompt and helpful
Thank you, David! We’re delighted you found our team prompt and helpful. We appreciate your 5-star rating and look forward to welcoming you back to Esler's Auto Repair, Inc.
Service appears to be great, so far. No post service issues. Three days were needed to complete the service, for which I was not surprised given the issues needing repair. I suggest that better communication be provided to give updates on the status of the service. It was necessary for me to call requesting status each day rather than a representative calling me to give updates.
Steve, thank you for the thoughtful feedback. We're glad the service has been trouble-free and appreciate your patience. We value your communication suggestion and look forward to serving you again at Esler's Auto Repair, Inc.
I love there new digital assessment, invoice, communication platform. Made it so easy. Upfront timeline expectations could be better, however, it was great service.
Robert, thank you! We’re glad our digital assessment, invoicing, and communication platform made things easy, and we appreciate your feedback on timeline expectations. We look forward to serving you again at Esler's Auto Repair, Inc.
Thank you for the 5-star rating, Billy! Everyone at Esler's Auto Repair, Inc. truly appreciates it and looks forward to welcoming you back.
Excellent service with quality parts
Thank you Terry for the five-star review! We are happy to hear that you received excellent service with quality parts. We take pride in providing top-notch service to all of our customers. If you have any further automotive needs, please don't hesitate to reach out.
They did an excellent job of detecting the problem and staying in communication with us during the repairs.
Thank you Kim for the positive feedback! We strive to provide excellent communication throughout the repair process. We're glad to hear that we met your expectations. We look forward to helping you again in the future!
Prepurchase inspection - well worth the price for peace of mind
Thank you, Tom, for sharing your positive experience! We're delighted to hear that our pre-purchase inspection provided you with peace of mind. At Esler's Auto Repair, Inc., we strive to deliver top-quality services that exceed our customers' expectations. We look forward to serving you again in the future!
They are very honest and helpful with all of your issues, the front office is very kind, but prices are just way too high. When you google the prices I was quoted for stuff, it seems I could’ve gone to the dealership for the same. Unfortunately I will have to find somewhere else to take my business
Thank you for your feedback, Brett. We're glad to hear that you find our staff honest and helpful. We understand that pricing is important, and we're sorry you felt our rates were high. We regularly evaluate our prices to ensure they are competitive. We appreciate your business and hope you'll give us another chance to exceed your expectations.
I have used Eslers' for 20 years and they have always delivered a great experience. They are honest and upfront about what needs to be done. Thank you for taking care of my daughter's car, as she is so happy to have it back at UofL (Go Cards!)!
Thank you for being a loyal customer, George! We're glad to have been there for you and your family for the past 20 years. It's always our pleasure to provide honest and transparent service. Go Cards!
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